Here at Just Better Care Hume & Southern Riverina, we help people live as independently as possible, and stay safe and connected to their community.
When you join Just Better Care, you become part of a successful Australian business located right here in Cobram, Victoria. We're committed to delivering high quality care to regional and remote locations across our vast operating territory.
You will also receive training and support to grow and develop your career. If you would like to be part of a friendly, professional, local network and make a difference in other people’s lives, we would love to hear from you.
We know how important it is to support employee health and wellbeing. It's why, when you work as part of our team, you gain access to our free employee assistance program for yourself and for your immediate family members.
We understand that life’s busy, and that you have your own commitments outside work. So when you work as part of our team, you can define how often you work, and when. With a large number of casual roles & permanent options available you can choose hours to suit your lifestyle. We will also equip you with sophisticated technology, so you can access real-time rosters, customer visit information and provide feedback from each visit on the go.
Supporting customers to live independently is one of the most important jobs there is. The role is both challenging and rewarding which is why we really value our team members for the inspiring work they do. It's why we recognise and award our team members who deliver outstanding service and celebrate achievements.
We know how important it is to support the growth and development of our team members. It’s why we invest in training, support and resources to continually expand your knowledge and skills. Our Learning Management System contains over 100 self-paced online courses, so you can grow your capabilities as it suits you. This system is also regularly updated with new, fresh content to keep you up to date.
We understand that life can be unpredictable, and that managing cash flow can be challenging. So we pay on a weekly basis to make life easier, enabling staff to manage their income and expenditure.
Creating strong communities is a big part of what we do, and we’re passionate about helping older people and people living with disability to connect with their local community. With locally owned offices throughout Australia, our team members can enjoy working close to home, and support customers in their local area.
Making a positive difference to someone else’s life can be highly rewarding. You will be part of a team that’s dedicated to enhancing the lives and wellbeing of others. We value our staff because we believe they are vital to our success.
Just Better Care offers excellent support and the opportunity to develop a rewarding career in community care. You will enjoy the benefits of flexible hours, weekly pay, local work - close to home, access to our free employee assistance program, training opportunities, and access to our free online learning tools and resources to support your career development. You will also have the assurance of working for a reputable brand that has been around for over 15 years.
What types of support services does Just Better Care provide?We support people with all aspects of their everyday living, so they can enjoy the best possible quality of life. Each service is tailored to meet each person’s requirements. Visits can range from a fortnightly service to once or more daily, right through to overnight or 24 hour care.
How does the recruitment process work?To ensure the right people join Just Better Care team, we use a thorough recruitment process. All recruitment is carried out locally.
All applicants should submit an online application, together with their resume and relevant supporting documentation. Your local Just Better Care office will review your application and will make contact with all shortlisted applicants. If you have been shortlisted you may receive a telephone call before being invited to an interview.
At Just Better Care we thoroughly screen all candidates before they can start work with us. This includes having a current and valid NDIS workers screening check and/or federal police check, working with children check (where applicable), proof of working rights in Australia (i.e. Passport or Birth Certificate), VISA documentation (if applicable) and current driver’s licence. If you are involved in transport services, then we also require current car registration and insurance. In addition, all Community Support Workers require a valid first aid and CPR certificate. We also require that applicants provide academic certificates and transcripts (where relevant). You may also be asked to supply proof of vaccination. Shortlisted candidates will also be required to undergo reference checks. Applicants who succeed through the recruitment process will be invited to attend orientation training. The local office will take you through our comprehensive training and onboarding program and set you up for success in your new role.
What ongoing training does Just Better Care provide?All our staff go through a comprehensive orientation program before they can start working with us. Our staff also have access to ongoing training opportunities to ensure their skills remain up to date (including annual mandatory refresher training, and skills development programs). We also provide a variety of free online learning resources to staff (including access to over 100 courses in our Learning Management System).
What are the main types of roles at Just Better Care?However, role types may vary according to the size of the business. A small, new business may only have a manager, coordinator and a team of support professionals and nursing staff. Whereas a large, established business may, in addition, employ a package manager, finance manager/bookkeeper, HR manager and administrative staff.
What is the role of a Support Worker?Our support workers provide a range of crucial care and support services to customers in all aspects of their daily life. The support services delivered is individualised to the customer’s needs so that they may continue to live their best life at home. The support workers responsibilities may include, transportation, light domestic duties, personal care, meal preparation and other health and wellness related activities. You must be able to travel between customers’ homes, by providing your own transport.
This is a role that can bring great job satisfaction, and is a fantastic opportunity to build trusted and valued relationships with both your colleagues and those you are caring for. You will work with people from all walks of life, with different backgrounds, needs, lifestyles and personalities, and will be making a difference on a daily basis. Just Better Care will provide the training and practical supervision you need to do your job well.
What will be expected of me as a Support Worker?Being part of the Just Better Care team is rewarding and gives great job satisfaction, but it also demands commitment and professionalism. Our customers include people with a wide range of emotional and physical needs. You will need patience, compassion and an ability to listen well, so you can help customers stay in touch with the things that really matter to them, even on difficult days. Stamina to meet both the physical and emotional demands of providing care and support is also essential. You could be supporting a young person with a brain injury or a customer who is near the end of their life. The ability to think clearly in a crisis and to keep calm is necessary to provide the best care.
It is also essential you have a positive attitude, genuinely care for others, and are reliable and passionate about providing support. You need to understand what the role of a support worker entails, and be able to follow instructions. Support workers will demonstrate a commitment to best practice, ensuring that all services are provided in a caring and respectful way in accordance with Just Better Care’s policy and procedures.
